Frequently Asked Questions
Everything you need to know about Soundbrenner wearable technology.
What is the difference between the Pulse and the Core?
The Pulse is our dedicated vibrating metronome wearable, while the Core serves as a 4-in-1 tool featuring a metronome, chromatic tuner, decibel meter, and a stylish everyday watch.
How long does the battery last on a single charge?
Soundbrenner wearables typically offer up to 6 hours of continuous active metronome use or several days in standby mode, depending on your vibration intensity settings.
Do you offer international shipping?
Yes, we ship our products worldwide. Standard shipping usually takes 5-10 business days, while express options are available at checkout for faster delivery.
What is your return policy for wearables?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Does the device work without the mobile app?
While the devices can be used standalone for basic metronome functions, connecting to the Soundbrenner app unlocks advanced features like DAW synchronization, setlist management, and firmware updates.
Is there a warranty on Soundbrenner hardware?
Every Soundbrenner device comes with a 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use conditions.